Keeping every child on schedule
A clinic network replaced paper cards and manual call lists with personalised schedules, automated reminders and a record families could trust.
Where the day kept breaking
Vaccination records lived on paper cards that were lost, damaged or left at home. Staff spent hours each week phoning families about overdue doses, working from lists that were already out of date. When a family moved between clinics, the schedule effectively started again from memory.
How BabyVax was introduced
Each child was registered once in BabyVax and given a personalised schedule generated from the national programme.
Families received reminders ahead of each due dose in their preferred channel, with clear details of where to go.
Clinicians recorded doses at the point of care, linking batch and site, and catch-up plans were created automatically for anything missed.
A different kind of day
- Staff stopped maintaining call lists by hand and focused follow-up on the families who genuinely needed outreach.
- Families carried a digital record that moved with them between clinics and remained complete.
- Programme leads could see coverage across the network and act on gaps instead of discovering them at audit time.
“Parents stopped asking us what their child was due for. They already knew — and so did we.”
— Immunisation Programme Lead, a community paediatric clinic network · illustrative
BabyVax
Every child, every dose, on time.
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